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ESM Foundation
ESM's 10 Components



The Top 10 Components of a Well-Rounded Employee Services Program:

1. Employee Stores
Employee stores are physical retail establishments or on-line buying sites that allow employees to purchase a variety of items to save employees time and money. The top selling items in employee stores are logo clothes/items, T-shirts, discount tickets, sundries, and greeting cards. Each employee services manager spends about $71,170 annually on store merchandise/inventory.

2. Community Services
Employee services managers organize employee efforts to feed the hungry, clothe the needy, educate the less fortunate and shelter those without a home. These programs help unite employees of all levels and reinforce a positive statement about their employers, who are providing outlets for them to make a difference in their communities.

3. Convenience Services
On-site services such as dry cleaning, discount ticket sales, resource and referral services, car services, and more, attract and retain qualified employees in today's tight labor market. On-line Employer Sponsored Value Plans (ESVPs) bring products, services and savings to employees' fingertips. These programs make it convenient for employees to run errands and buy gifts during lunch and still return to work on time. Employers benefit from the outcome of these services through lower absenteeism rates.

4. Recreation Programs
Sports leagues and special interest clubs allow employees to express themselves as individuals. Through involvement in these activities, employees develop a broader range of skills, learn to be leaders and enjoy coming to work.

5. Special Events
Holiday parties, company picnics, company celebrations — all of these are special events employee services providers plan to further direct company goals and unite employees.

6. Voluntary Benefits
Employees turn to employee services providers to help them search for the best values on voluntary, portable insurance policies, services and warranties. ESM Association's Employee Preferred is the official provider of insurance at a value price. Insurance policies include automobile, home, long-term care/personal care, serious illness, group life insurance, prepaid legal, and home office; services include benefits consulting and Internet banking; and warranties include automobile and home service agreements.

7. Dependent Care
Employee services managers provide employees with solutions to the demands of eldercare, childcare and even petcare. Whether they are managing onsite facilities, a consortium backup center, summer day camps, lunchtime education programs, or outsourcing research and referrals, employee services providers help employees address dependent care issues.

8. Recognition Programs
Employers of Choice quickly reward employees for solid contributions to the company's goals. ESM Association members spend $41,800,000 collectively on employee recognition programs each year. Association findings show more and more employee services providers taking on the role of main purchasing agent for all of their companies' recognition programs.

9. Travel Services
From planning group trips to providing discount information packets for specific destinations, employee services managers help employees get away from it all with travel services.

10. Wellness
ESM Association members focus on health promotion by offering lunchtime seminars, fitness incentive programs, personal development opportunities, on-site fitness centers, ropes courses, experiential training, and more. These programs encourage healthy lifestyles and help reduce medical claims, in turn, saving employers money.
 
 
Employee Service Management Foundation
P.O. Box 10517, Rockville, Maryland 20849
 Email: esmahq@esmassn.org
Copyright 2010, Employee Service Management Foundation