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In the News

In Loving Memory of
Gloria Roque, CESP


With great sadness, we report that long-time member and dear friend, Gloria Roque, CESP, passed away on April 12, 2008 following an illness. Gloria was a retired manager of ABC’s Affiliate Information Network and the volunteer chair of the Employee Activities Committee at ABC, New York, NY. She has been a member of ESM Association for nearly 30 years.

Gloria touched the lives of so many employees and members through her sense of humor, hospitality and dedication to the association.

Mary Lou Panzano, CESP, senior manager, communications, Pfizer, Peapack, NJ, says, “Those of you who knew Gloria know that she was the epitome of what an ESM member, Board participant and President should be. She was a willing volunteer, always in touch with members, always involved, and always got things done. She was a great mentor to me personally and an inspiration to many people...She believed as much in working hard and rolling up your sleeves as she did in having a great time while doing that. She will be truly missed by many, many people.”

Gloria served on many committees and held national leadership positions with ESM Association including National Director, Vice President and 1996 President. Gloria also was very active in the local New York City Chapter, having served as President for a number of years. She assisted with the planning of Northeast Regional Conferences as part of the association s former Regional Council. In 1999, Gloria received ESM Association s Distinguished Service Award for her outstanding long-time contributions of time and expertise to the association.

Gloria earned her certification as a Certified Employee Services Professional (CESP), wrote articles for ESM Magazine and chaired many educational sessions at the conference. She attended many of ESM Association’s Annual Conferences & Exhibits. In recent years, she volunteered to greet attendees at the registration desk.

Gloria is survived by daughter, Kim Capers, son, Kevin Williams, four grandchildren, and two great-grandchildren. Gloria often traveled to ESM Association events with Kim, who previously served on the Board of the local North Carolina Triangle Chapter. The ESM Association Board of Directors and members would like to express their deepest sympathy to Gloria’s loved ones. We will miss her dearly.

 

 
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