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For
Immediate Release
For details, contact Renee Mula
reneemula@esmassn.org
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Despite
economy, companies continue to
provide conveniences to employees
Oak
Brook, IL (October, 2003) — Despite a weak
economy, companies plan to maintain or improve upon
convenience services — such as onsite dry cleaning
and photo finishing — to help employees balance
their work and personal lives.
According to “Employee Services Trends,” a
recent survey conducted by Employee Services Management
(ESM) Association, 35 percent of companies provide
convenience services to employees. Of that group, 46
percent say employees’ usage of the company’s
convenience services increased in the last two years.
Here are the top five convenience services offered:
| Discounts on
Tickets, Products, etc. |
96 percent |
| Postage Stamp
Sales |
76 percent |
| Employee Stores |
67 percent |
| Dry Cleaning
Services |
66 percent |
| Film Processing |
66 percent |
The survey results show that 56 percent of companies
offering convenience services plan to improve upon these
services in the next year. Here are the top five
convenience services they plan to add:
| Concierge
Services |
17 percent |
| Childcare
Services/Referrals |
15 percent |
| Gift-Wrap
Services |
15 percent |
| Onsite Sales of
Jewelry, Books, Phones, etc. |
15 percent |
| Automobile
Services |
13 percent |
Ninety-eight percent of companies not planning to improve
upon their convenience services say they will retain
their current offerings in the next year.
The online survey was developed by ESM Association, an
employee services organization that serves as an
information and product/service network for over 2,000
members nationwide. The survey includes responses from
341 ESM Association Members responsible for implementing
and maintaining a diverse range of employee services. The
online survey is one of ESM Association’s member
services. Members receive the survey results at no cost
and use this information to benchmark with peers and
justify new programs to management.
For more information about ESM Association or convenience
services, visit http://www.esmassn.org or contact ESM
Association at esmahq@esmassn.org or (630) 368-1280.
# # #
About ESM Association:
ESM Association is a national nonprofit association that
has helped human resource managers do their jobs better
for over 60 years. The association exists to enhance the
HR profession through education, peer networking and
suppliers offering products and services. ESM Association
is the premier expert on employee services programs,
which are necessary to maintain a productive workforce.
For more information, visit http://www.esmassn.org.
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