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In the News

For Immediate Release
For details, contact Renee Mula

reneemula@esmassn.org



 

Employee Services Providers Say CEOs Value Special Events and Recognition Programs Most

Elmhurst, IL (December, 2004) — Seventy-one percent of employee services providers have an advocate in upper management who believes in the importance of employee services, according to Employee Services Management (ESM) Association’s October 2004 survey, Obtaining Management Support for Employee Programs.

Of the many employee programs they offer, respondents say upper management values special events and recognition programs most. These programs recruit and retain employees and encourage work/life balance:

The Employee Services Upper Management Values Most
67 percent: SPECIAL EVENTS (holiday parties, company picnics, company celebrations)

54 percent: RECOGNITION PROGRAMS (employee rewards for solid contributions to the company’s goals)

48 percent: WELLNESS (focusing on health promotion by offering lunchtime seminars, fitness incentive programs, personal development opportunities, onsite fitness centers, ropes courses, experiential training, and more)

45 percent: CONVENIENCE SERVICES (onsite services such as dry cleaning, discount ticket sales, resource and referral services, car services, and more)

43 percent: COMMUNITY SERVICES (outlets for employees to make a difference in their communities)

Gaining upper management’s support is the key to a successful employee services program. Twenty-nine percent of survey respondents give a high rating to upper management’s value of employee services and 15 percent rate it as very high. Here’s how employee services providers gain attention for their programs:

Ways Respondents Gain Management Support
62 percent: Invite Management to Participate in Employee Programs & Events
53 percent: Share the Program’s Usage/Success With Management
50 percent: Copy Management on the Communication of Programs
39 percent: Collaborate With Management on Employee Program Ideas
37 percent: Submit Proposals That Explain Program Benefits

ESM Association, an employee services organization that serves as an information and product/service network for nearly 2,000 members nationwide, developed this survey. The survey includes responses from 244 ESM Association members responsible for implementing and maintaining a diverse range of employee services and work/life programs. Most of the survey respondents (82 percent) employ 5,000 or less employees locally.

ESM Association provides Member Surveys as one of its member services. Members receive a complete analysis of the survey results at no cost and use this information to benchmark with peers and justify new programs to management.

For more information about this survey or ESM Association, visit
http://www.esmassn.org or contact ESM Association at esmahq@esmassn.org or (630) 559-0020.

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About ESM Association:
ESM Association is a national nonprofit association that has helped employee services providers perform their jobs better for over 60 years. Employee services providers typically work in the human resource departments of organizations. They are responsible for managing employee services, including recreation programs, community services, recognition programs, event planning, childcare/eldercare services, convenience services, and travel offerings. ESM Association exists to enhance the employee services profession through education, peer networking and discounts on products and services. For more information, visit
http://www.esmassn.org.

 

 
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